Standard Bank Call Center Learnership 2025 – Apply Now
Job Overview
Are you a recent graduate looking to begin your career in banking? The Standard Bank Call Center Learnership offers the perfect opportunity to gain work experience, industry-recognized training, and a National Certificate in Banking while earning a monthly stipend.
Standard Bank, one of South Africa’s most reputable financial institutions, invites young, ambitious, and service-driven individuals to join this 12-month learnership based at their Voice Branch (Call Center) in Johannesburg. You’ll learn the ropes of client interaction, problem-solving, and financial service delivery in a high-paced, professional setting.
Position Details
- Position: Learner – PPB Voice Branch (Call Center)
- Location: 5 Simmonds Street, Johannesburg, Gauteng
- Start Date: 1 October 2025
- End Date: 30 September 2026
- Duration: 12 Months
- Reference ID: 80440849A-0001
- Contract Type: Fixed-term Learnership
- Stipend: R6,800 per month
- Medical Aid: Student medical aid provided
- Business Segment: Group Functions
- Closing Date: Not specified. Apply immediately.
Minimum Requirements
To qualify for the Standard Bank Call Center Learnership, candidates must:
- Be a South African citizen
- Be between the ages of 18 and 30
- Have completed an undergraduate qualification (NQF level 5 or higher)
- Be computer literate
- Be proficient in English (read, write, and speak)
- Not be permanently employed
- Not be studying or registered with another institution
- Not be part of another learnership or internship programme
- You should have worked in a formal job for no more than six months.
Knowledge & Skills You’ll Gain
The Standard Bank Call Center Learnership is designed to help you build real-world skills, including:
- Understanding the full value chain of a voice branch (call center)
- Effective communication and professional service delivery
- Analytical thinking and processing of customer information
- Understanding the financial and regulatory environment
- Relationship building with internal and external clients
- Telephone and email etiquette in a business setting
- Agile work methodology and banking principles
You will also complete a National Certificate in Banking (NQF Level 5), equipping you with FAIS accreditation and a competitive edge in the banking sector.
Key Duties and Responsibilities
As a learner in this programme, you will:
- You’ll help customers by responding to their questions via phone or email.
- Uphold professional service standards in all communication
- Collaborate with team members in a contact center environment
- Process information efficiently and accurately
- Gain exposure to various banking functions and departments
- You will learn how to stay calm and give great service, even when it’s busy.
Important Notes
- The Standard Bank Call Center Learnership is a full-time 12-month programme.
- Learners will receive a monthly stipend of R6,800 plus student medical aid.
- Successful completion includes a recognized banking qualification (NQF 5).
- This opportunity is ideal for candidates with limited to no work experience.
- Only selected candidates will be invited for interviews or further testing.
Why Apply
This is more than just a learnership—it’s your gateway into one of South Africa’s most respected financial brands. This Standard Bank Call Center Learnership gives you a strong start to build your career in banking:
- Gain real-world work experience
- Earn while you learn
- Become FAIS accredited
- Receive a recognized qualification
- Grow professionally in the banking sector
Final Note
No formal closing date is listed. Apply immediately to avoid missing this opportunity. Applications are processed on a rolling basis.
Click Here To Apply
Thank you for visiting EGATE CAREERS. All the best with your application, and we hope you succeed!! Be sure to check back regularly at www.wearewinners.co.za for more career opportunities.