Bayport Financial Services : Customer Services Learnership 2025
Job Overview
Are you passionate about helping others and eager to begin your career in the financial services industry? The Customer Services Learnership at Bayport Financial Services in Johannesburg North offers unemployed youth the opportunity to gain practical, hands-on experience while developing valuable workplace skills.
This 12-month programme is designed to empower young South Africans with real-world experience in customer support, financial education, and administrative operations. If you enjoy problem-solving, working with people, and learning about financial solutions, this Customer Services Learnership is your chance to build a meaningful career.
Position Details
- Position Title: Customer Services Learner
- Company: Bayport Financial Services
- Location: Johannesburg North
- Reference Number: BAYR256
- Job Type: Contract (9 – 12 Months)
- Work Level: Student / Graduate
- Employment Equity (EE) Position: No
- Salary: Market Related
- Duration: 9 – 12 Months
- Closing Date: Not Specified
The Customer Services Learnership provides a structured environment for learners to gain exposure to Bayport’s customer care processes and business operations.
Minimum Requirements
To qualify for the Customer Services Learnership, candidates must meet the following criteria:
- Matric (Grade 12) or an equivalent NQF Level 4 qualification.
- No previous work experience required.
- Must be currently unemployed and not enrolled in any other educational programme at the time of application.
- Between 18 and 35 years old.
- Must be a South African citizen.
- A passion for assisting people in financial distress and a strong desire to learn and grow.
Knowledge & Skills Required
To succeed in the Customer Services Learnership, applicants should have the following skills and qualities:
- Good communication and interpersonal skills.
- Strong customer service orientation.
- Ability to multitask and work efficiently under pressure.
- Basic computer literacy (MS Word, Excel, and email).
- Strong problem-solving and time management skills.
- Professional attitude, punctuality, and reliability.
Key Duties and Responsibilities
As a participant in the Customer Services Learnership, your responsibilities will include:
- Answering incoming calls and assisting customers promptly and professionally.
- Responding to customer queries via email and fax.
- Providing face-to-face assistance to clients visiting the office.
- Supporting the customer service team with administrative tasks.
- Maintaining accurate records of customer interactions.
- Ensuring all communication is handled in line with company policies and procedures.
Important Notes
- Only applicants who meet the requirements will be considered.
- If you do not receive a response within two (2) weeks of the closing date, please consider your application unsuccessful.
- Bayport Financial Services reserves the right not to fill this position.
Why Apply
Here’s why the Customer Services Learnership is worth applying for:
- No work experience required — perfect for first-time job seekers.
- Gain hands-on experience in customer service and financial administration.
- Learn from industry professionals in a supportive work environment.
- Receive a market-related stipend while developing valuable career skills.
- Build confidence, professionalism, and knowledge in the financial sector.
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