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UIF : Client Service Officer 2025 Vacancies (X454 Posts)

Job Overview

The Department of Employment and Labour is inviting qualified South Africans to apply for the UIF Client Service Officer 2025 vacancies. This large-scale recruitment drive offers 454 positions across various Labour Centres and Satellites under the Unemployment Insurance Fund (UIF).

This exciting opportunity is ideal for individuals passionate about client service, administration, and public sector work. The role is designed to support the UIF’s mission of providing quality services and benefits to unemployed workers across the country.

Position Details

  • Department: Employment and Labour (UIF Division)
  • Job Title: UIF Client Service Officer 2025
  • Total Posts: 454
  • Salary: R269,499 per annum
  • Reference Numbers: Various (see per location below)
  • Type: Permanent (Public Service Appointment)
  • Closing Date: 31 October 2025 at 16:00 (walk-in) / 00:00 (online)

Available Posts by Labour Centre & Reference Numbers:

  • Barberton: 16 posts (Ref No: HR4/4/7/200)
  • Bethal: 16 posts (Ref No: HR4/4/7/201)
  • Morgenzon Satellite: 12 posts (Ref No: HR4/4/7/202)
  • Carolina: 15 posts (Ref No: HR4/4/7/203)
  • Badplaas Satellite: 12 posts (Ref No: HR4/4/7/204)
  • Eerstehoek: 16 posts (Ref No: HR4/4/7/205)
  • Ermelo: 14 posts (Ref No: HR4/4/7/206)
  • Breyten Satellite: 12 posts (Ref No: HR4/4/7/207)
  • Lothair Satellite: 12 posts (Ref No: HR4/4/7/207)
  • Malelane: 9 posts (Ref No: HR4/4/7/208)
  • Komatipoort Satellite: 12 posts (Ref No: HR4/4/7/209)
  • KwaMhlanga: 10 posts (Ref No: HR4/4/7/210)
  • Mbibane Satellite: 12 posts (Ref No: HR4/4/7/211)
  • Mdutjana Satellite: 11 posts (Ref No: HR4/4/7/212)
  • Mokobola Satellite: 12 posts (Ref No: HR4/4/7/213)
  • Siyabuswa Satellite: 12 posts (Ref No: HR4/4/7/214)
  • Mashishing: 14 posts (Ref No: HR4/4/7/215)
  • Waterval Boven Satellite: 10 posts (Ref No: HR4/4/7/216)
  • Middelburg Office: 8 posts (Ref No: HR4/4/7/217)
  • Belfast Satellite: 10 posts (Ref No: HR4/4/7/218)
  • Hendrina Satellite: 10 posts (Ref No: HR4/4/7/219)
  • Machadodorp Satellite: 12 posts (Ref No: HR4/4/7/220)
  • Mbombela: 4 posts (Ref No: HR4/4/7/221)
  • Hazyview Satellite: 12 posts (Ref No: HR4/4/7/222)
  • Whiteriver Satellite: 12 posts (Ref No: HR4/4/7/223)
  • Mkhondo: 16 posts (Ref No: HR4/4/7/224)
  • Amersfoort Satellite: 12 posts (Ref No: HR4/4/7/225)
  • Volksrust: 17 posts (Ref No: HR4/4/7/226)
  • Sabie: 15 posts (Ref No: HR4/4/7/227)
  • Graskop Satellite: 12 posts (Ref No: HR4/4/7/228)
  • Casteel Satellite: 13 posts (Ref No: HR4/4/7/229)
  • Secunda: 11 posts (Ref No: HR4/4/7/230)
  • Leandra Satellite: 12 posts (Ref No: HR4/4/7/231)
  • Standerton: 14 posts (Ref No: HR4/4/7/232)
  • Balfour: 12 posts (Ref No: HR4/4/7/233)
  • Emalahleni: 1 post (Ref No: HR4/4/7/234)
  • Delmas Satellite: 10 posts (Ref No: HR4/4/7/235)
  • Ogies Satellite: 6 posts (Ref No: HR4/4/7/236)
  • Ga-Nala Satellite: 8 posts (Ref No: HR4/4/7/237)

Minimum Requirements

  • Matric / Grade 12 / Senior Certificate
  • Experience: 0–6 months (entry-level)
  • Knowledge of:
    • Unemployment Insurance Act and Regulations
    • Unemployment Insurance Contributions Act
    • Public Finance Management Act (PFMA)
    • Protection of Personal Information Act (POPIA)
    • Batho Pele Principles and UIF policies
    • Treasury Regulations and Customer Care principles

This UIF Client Service Officer 2025 position is open to all qualified candidates, with preference given to designated groups under the Department’s Employment Equity Plan.

Knowledge & Skills Required

Applicants should demonstrate:

  • Strong verbal and written communication skills
  • Excellent interpersonal and listening abilities
  • Computer literacy (MS Office Suite)
  • Conflict management and time management skills
  • Ability to interpret legislation (UI and Contributions Acts)
  • Customer service excellence and telephone etiquette
  • Problem-solving and analytical thinking

Key Duties and Responsibilities

As a UIF Client Service Officer 2025, your responsibilities include:

  • Providing screening services to UIF applicants.
  • Processing applications for UIF benefits accurately and efficiently.
  • Managing payment continuation forms and related administrative duties.
  • Delivering professional client support in line with UIF policies.
  • Ensuring compliance with PFMA and departmental regulations.

Successful candidates will form part of a critical frontline service team that assists South Africans in accessing unemployment and benefit support.

Important Notes

  • Applicants who previously applied must re-apply (Re-advertisement).
  • Applications must include a new Z83 form and a detailed CV in PDF format (as one document).
  • Download Form Here Z83 form editable OR Z83 form
  • Incomplete or incorrectly formatted applications will not be considered.
  • Only shortlisted candidates will be contacted.
  • Ensure that the correct job title and reference number are clearly indicated in your application email subject line.
  • Late submissions or faxed applications will be disqualified.

Why Apply

Joining the Department of Employment and Labour as a UIF Client Service Officer 2025 offers you:

  • Stable government employment with full benefits.
  • Opportunities for growth and professional development.
  • A chance to serve your community and make a real social impact.
  • Exposure to public administration, customer service, and labour law.

This role is an excellent entry point for individuals pursuing a career in public service or human resources administration.

How to Apply (By Location)

Use the email address or hand delivery method corresponding to your preferred Labour Centre:

1. Barberton Labour Centre
Email: Jobs-BBN@labour.gov.za
Hand deliver: Eurika Centre Shop 11, Nourse Street, Barberton

2. Bethal / Morgenzon Labour Centre
Email: Jobs-BTH@labour.gov.za
Hand deliver: 9 Vuyisile Mini Street, Bethal

3. Carolina / Badplaas / Eerstehoek
Email: Jobs-CRL@labour.gov.za
Hand deliver: 9 Goud Street, Carolina

4. Ermelo / Breyten / Lothair
Email: Jobs-EML@labour.gov.za
Hand deliver: Merino Trust Building, Ermelo

5. Malelane / Komatipoort
Email: Jobs-MLE@labour.gov.za
Hand deliver: ABSA Building, 19 Lorenco Road, Malelane

6. KwaMhlanga / Mbibane / Mdutjana / Mokobola / Siyabuswa
Email: Jobs-KGA@labour.gov.za
Hand deliver: Government Complex, Old Parliament Building, KwaMhlanga

7. Mashishing / Waterval Boven
Email: Jobs-LDB@labour.gov.za
Hand deliver: 51 De Klerk Street, Mashishing

8. Middelburg / Belfast / Hendrina / Machadodorp
Email: Jobs-MDB@labour.gov.za
Hand deliver: Emily Hobhouse Building, 175 Cowen Ntuli Street, Middelburg

9. Mbombela / Hazyview / Whiteriver
Email: Jobs-MBO@labour.gov.za
Hand deliver: Standard Bank Building, 29 Brown Street, Mbombela

10. Mkhondo / Amersfoort / Volksrust
Email: Jobs-PRT@labour.gov.za
Hand deliver: Balalas Building, 42 Kotze Street, Mkhondo

11. Sabie / Graskop / Casteel
Email: Jobs-SBI@labour.gov.za
Hand deliver: Old Spar Centre, 10th Avenue, Sabie

12. Secunda / Leandra
Email: Jobs-SCU@labour.gov.za
Hand deliver: 4 Waterson Street, Sunset Park, Secunda

13. Standerton / Balfour
Email: Jobs-STN@labour.gov.za
Hand deliver: 14C Vry Street, Standerton

14. Emalahleni / Delmas / Ogies / Ga-Nala
Email: Jobs-WTB@labour.gov.za
Hand deliver: Labour Building, Corner Hofmeyer & Beatty Avenue, Emalahleni

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