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FAIS Ombud: Adjudication Graduates Programme 2025 (Pretoria)

Job Overview

The FAIS Ombud invites applications for the Adjudication Graduates Programme 2025 in Pretoria. This graduate recruitment initiative is part of a structured development programme aimed at preparing young legal graduates for the professional environment.

The programme is designed to build a pipeline of competent professionals who are able to contribute meaningfully to South Africa’s financial services industry and beyond. Successful candidates will work under the guidance of mentors and gain exposure to case management and adjudication processes.

Programme Details

  • Duration: 12 months (full-time contract).
  • Location: FAIS Ombud, Pretoria.
  • Reference Number: REC25_18.
  • Start Date: 2025 intake (applications close 10 October 2025).

Graduates placed in this programme will:

  • Work closely with a mentor in the Case Management and Adjudication Department.
  • Gain exposure to competency-based training in dispute resolution and stakeholder engagement.
  • Be introduced to a professional, high-performance environment that deals with financial disputes.

Requirements

  • South African citizen with a valid South African Identity Document.
  • Completed LLB degree.
  • Practical Legal Training (PLT) will be an added advantage.
  • Passion for public service and desire to work in the financial sector.
  • Strong academic record.
  • Ability to work in a stressful and fast-paced environment.
  • Willingness to learn and work extra hours when required.
  • Energetic, self-driven, and deadline-oriented.
  • Computer literacy (MS Office proficiency).

Key Benefits of the Programme

By joining the Adjudication Graduates programme, participants will benefit from:

  • Experience in handling public complaints against financial service providers.
  • Training in resolving cases fairly, economically, and expeditiously.
  • Mentorship from experienced lawyers, financial planners, investigators, and negotiators.
  • Exposure to a statutory office committed to fairness and impartiality.
  • Development of essential workplace competencies such as timeliness, confidentiality, and ethical decision-making.

Key Performance Areas

The Adjudication Graduates will be responsible for:

  • Dispute Resolution: Facilitating negotiations and settlements when appropriate.
  • Stakeholder Engagement: Respectfully interacting with all parties involved.
  • Case Evaluation: Analysing evidence and arguments thoroughly.
  • Efficiency: Adjudicating cases promptly and managing workload.
  • Confidentiality: Ensuring security and discretion in handling case information.
  • Impartiality: Making unbiased, ethical decisions.
  • Communication: Explaining legal rulings and concepts clearly to stakeholders.

Minimum Requirements

To qualify for the Adjudication Graduates Programme 2025, candidates must have:

  • South African citizenship with a valid ID.
  • Completed LLB degree.
  • PLT (Practical Legal Training) is an advantage.
  • Passion for public service and interest in the financial sector.
  • Strong academic performance record.
  • Ability to work in stressful environments and meet deadlines.
  • Energetic, self-driven, and eager to learn.
  • Computer literacy (MS Office and related tools).

Important Notes

  • Correspondence will only be conducted with shortlisted candidates.
  • FAIS Ombud reserves the right not to appoint if a suitable candidate is not found.
  • Shortlisted applicants will undergo background checks, including security screening and credential verification.
  • FAIS Ombud is an equal opportunity employer and is committed to its Employment Equity Policy.

Why Apply for the Adjudication Graduates Programme?

  • Gain practical legal experience in a respected statutory office.
  • Work with industry experts and benefit from structured mentorship.
  • Contribute to fair dispute resolution in South Africa’s financial services industry.
  • Build a solid foundation for a legal career in adjudication, law, or regulatory services.

How to Apply

Interested candidates should submit their applications online via the official FAIS Ombud careers portal:

Click Here To Apply

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