Momentum Group : Contact Centre Learnerships 2026
Job Overview
Contact Centre Learnerships at Momentum Group offer unemployed South African youth a valuable opportunity to gain real workplace experience while earning a recognised qualification. This learnership is hosted within Momentum Health, part of the Momentum Group, and is designed to equip learners with practical client service skills in the medical aid and insurance environment.
Position Details
- Job Title: Contact Centre Learner
- Company: Momentum Group (Momentum Health)
- Reference Number: MMH250228-11
- Position Type: Temporary Learnership
- Role Family: Operations
- Location: Centurion, Gauteng
- Start Date: 01 February 2026
- End Date: 31 January 2027
- Closing Date: 12 January 2026
Minimum Requirements
To qualify for these Contact Centre Learnerships, applicants must meet the following criteria:
- Completed Grade 12 (Matric)
- Mathematics 40% or Mathematical Literacy 60%
- English and one other South African language 50%
- South African citizen aged 18–30 years
- Currently unemployed
- Available for the full 12-month programme
- Not studying (full-time or part-time)
- Must not have completed a similar learnership before
- Able to commute independently to Centurion
- People with disabilities are encouraged to apply
Knowledge & Skills Required
Successful candidates for these Contact Centre Learnerships should demonstrate:
- Strong verbal and written communication skills
- Basic computer literacy (advantageous)
- Willingness to learn and adapt quickly
- Client-focused mindset
- Ability to follow procedures and policies
- Good time management and self-discipline
Key Duties and Responsibilities
Learners appointed to these Contact Centre Learnerships will be required to:
- Attend structured classroom training sessions
- Participate in on-the-job workplace training
- Learn Momentum Group products, systems, and processes
- Complete logbooks and learning journals
- Compile a Portfolio of Evidence for SETA submission
- Complete all formative and summative assessments
- Demonstrate professional conduct aligned with Momentum values
- Pass required assessments, including the EISA exam
Important Notes
- Completion of the Contact Centre Learnerships does not guarantee permanent employment
- All documents must be certified (not older than 3 months)
- Required documents:
- Certified Matric certificate
- Certified South African ID
- Applicants must verify this opportunity on the official Momentum Group careers page
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