Apply For Contact Centre Learnerships At Boomerang Marketing
Contact Centre Learnerships at Boomerang Marketing provide an excellent opportunity for unemployed young South Africans who are looking to gain practical workplace experience while earning a nationally recognised qualification. These learnerships are ideal for motivated individuals who are interested in customer service, sales, and the Business Process Outsourcing (BPO) industry. Successful candidates for the Contact Centre Learnerships will complete structured theoretical training and practical workplace experience, developing the knowledge, skills, and professional behaviours required for a successful career in the contact centre industry.
Position Details
- Company: Boomerang Marketing
- Job Title: Contact Centre Learnerships
- Job Type: Full-Time Learnerships
- Industry: Communications / Business Process Outsourcing (BPO)
- Functional Area: Customer Service and Contact Centre
- Salary: Market Related
- Location: Wynberg, Western Cape
- Experience Level: Entry Level (0–1 Year)
- Date Posted: 01 July 2026
Requirements
To qualify for the Contact Centre Learnerships, applicants should have:
- Be between 18 and 34 years old
- Be a South African citizen
- Reside in the Western Cape
- Be unemployed for at least 7 days before the final interview
- Not be studying or enrolled in another learnership
- Not have previously participated in a DEDAT or Collective X funded programme
- Not have been continuously employed for more than 12 months immediately before applying
Skills Required
Applicants should demonstrate:
- Communication skills
- Customer service skills
- Interpersonal skills
- Teamwork
- Willingness to learn
- Positive attitude
- Professionalism
- Time management
- Adaptability
- Problem-solving skills
- Digital literacy
- Ability to work in a fast-paced environment
Key Responsibilities
- Participate in structured classroom learning
- Complete workplace-based practical training
- Develop customer service and sales skills
- Learn contact centre operations and processes
- Build communication and workplace skills
- Gain experience using contact centre systems
- Participate in mentoring and coaching sessions
- Apply best practices within a professional contact centre environment
- Complete all learnership requirements successfully
Benefits
- Nationally recognised qualification upon successful completion
- Practical workplace experience
- Structured classroom and on-the-job training
- Mentorship and coaching from experienced professionals
- Development of customer service, communication, digital, and workplace skills
- Exposure to industry-leading contact centre systems
- Networking opportunities within the BPO industry
- Improved employability and career readiness
- Potential consideration for future employment opportunities based on business needs and performance
- Supportive and inclusive learning environment
Why Apply
- Gain a nationally recognised qualification
- Build valuable workplace experience
- Develop skills for the BPO and customer service industry
- Improve your employment prospects
- Receive structured training and professional support
- Launch your career in a growing industry
Important Notes
- Applicants must be South African citizens
- Applicants must be between 18 and 34 years old
- Applicants must reside in the Western Cape
- Applicants must be unemployed for at least 7 days before the final interview
- Applicants must not be enrolled in another learnership
- Applicants must not have previously participated in a DEDAT or Collective X funded programme
- Employment after the programme is not guaranteed
- Selection for future employment will depend on business requirements and individual performance
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