Department of Employment and Labour : Client Service Officer vacancies x50

Job Overview

The Department of Employment and Labour is inviting applications for Client Service Officer vacancies (X50 posts) across multiple Labour Centres and satellite offices. These positions offer an excellent opportunity for individuals with a Grade 12/Senior Certificate to gain hands-on experience in public service while supporting UIF administration and employer services.

Position Details

• Job Title: Client Service Officer : EMPLOYER SERVICES (X50 POSTS)
• Number of Posts: 50
• Salary: R269,499 per annum
• Closing Date: 12 December 2025 .Walk-in:16:00 and Online :23:59

Labour Centres, Satellite Offices, and Reference Numbers:

• Butterworth Labour Centre
  • Centane Satellite Office – Ref No: HR4/4/9/01
  • Idutywa Satellite Office – Ref No: HR4/4/9/02
  • Nqamakwe Satellite Office – Ref No: HR4/4/9/03
  • Tsomo Satellite Office – Ref No: HR4/4/9/04
  • Willowvale Satellite Office – Ref No: HR4/4/9/05
• Cradock Labour Centre
  • Cradock Main Office – Ref No: HR4/4/9/06
  • Somerset East Satellite Office – Ref No: HR4/4/9/07
• East London Labour Centre
  • EL IDZ Satellite Office – Ref No: HR4/4/9/08
• eMaxesibeni Labour Centre
  • Matatiele Satellite Office – Ref No: HR/4/4/9/09
  • Mount Frere Satellite Office – Ref No: HR/4/4/9/10
  • Ntabankulu Satellite Office – Ref No: HR/4/4/9/11
• Fort Beaufort Labour Centre
  • Adelaide Satellite Office – Ref No: HR/4/4/9/12
  • Alice Satellite Office – Ref No: HR/4/4/9/13
• Graaf-Reinet Labour Centre
  • Graaf-Reinet Main Office – Ref No: HR/4/4/9/47
  • Middelburg Satellite Office – Ref No: HR/4/4/9/14
  • Willowmore Satellite Office – Ref No: HR/4/4/9/15
• Kariega Labour Centre
  • Joubertina – Ref No: HR/4/4/9/16
  • Louterwater – Ref No: HR/4/4/9/17
  • Misgund – Ref No: HR/4/4/9/18
  • Hankey – Ref No: HR/4/4/9/19
  • Patensie – Ref No: HR/4/4/9/20
  • Jeffreysbay – Ref No: HR/4/4/9/21
  • Humansdorp – Ref No: HR/4/4/9/22
• Komani Labour Centre
  • Cala – Ref No: HR/4/4/9/23
  • Cofimvaba – Ref No: HR/4/4/9/24
  • Lady Frere – Ref No: HR/4/4/9/25
  • Whittlesea – Ref No: HR/4/4/9/26
• Lusikisiki Labour Centre
  • Bizana – Ref No: HR/4/4/9/27
  • Flagstaff – Ref No: HR/4/4/9/28
  • Port St Johns – Ref No: HR/4/4/9/29
• Makhanda Labour Centre
  • Makhanda Main Office – Ref No: HR4/4/9/30
  • Port Alfred Satellite Office – Ref No: HR/4/4/9/31
• Maletswai Labour Centre
  • Barkly East – Ref No: HR/4/4/9/32
  • Sterkspruit – Ref No: HR/4/4/9/33
• Mdantsane Labour Centre
  • High Way – Ref No: HR/4/4/9/35
  • Berlin – Ref No: HR/4/4/9/36
• Mthatha Labour Centre
  • Mqanduli (2 posts) – Ref No: HR/4/4/9/38
  • Libode – Ref No: HR/4/4/9/39
  • Nqeleni – Ref No: HR/4/4/9/40
• Nqanqarhu Labour Centre
  • Elliot – Ref No: HR/4/4/9/41
  • Mount Fletcher – Ref No: HR/4/4/9/42
  • Tsolo – Ref No: HR/4/4/9/43
  • Ugie – Ref No: HR/4/4/9/44
• Qonce Labour Centre
  • Sutterheim – Ref No: HR/4/4/9/45
  • Peddie – Ref No: HR/4/4/9/46

Minimum Requirements

• Grade 12 / Senior Certificate
• No prior experience required
• Knowledge of:
  • Unemployment Insurance Act & Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Department of Labour & UIF policies
  • Treasury Regulations
  • Batho Pele Principles

Knowledge & Skills Required

• Interpersonal and client service skills
• Strong telephone etiquette and communication skills
• Computer literacy and operational system knowledge
• Ability to interpret UIF and Contributions Acts
• Conflict management, time management, and analytical skills

Key Duties and Responsibilities

• Provide screening services to clients and employers
• Process UIF benefit applications efficiently
• Register payment continuation forms
• Perform administrative functions in line with departmental policies
• Deliver excellent customer service

Important Notes

• Closing Date: 12 December 2025
  • Walk-in: 16:00
  • Online: 23:59
• Attach Z83 application form and CV in one PDF. Download Z83 Form Here
• Include the correct job title and reference number in the email subject line
• JPEG applications will not be accepted

Why Apply

Applying for these Client Service Officer vacancies offers:

• Experience in public service and UIF administration
• Opportunities to develop administrative, analytical, and interpersonal skills
• Career growth in the Department of Employment and Labour

How to Apply

Submit your application to the Deputy Director: Labour Centre Operations at the relevant office OR Email:

• Butterworth: ERF 9369 Blyth and Robison Streets, Butterworth, 4960
  Email: Jobs-ECBTW@labour.gov.za
• eMaxesibeni: No 52 Church Street, eMaxesibeni, 4735
  Email: JobsECMTA@labour.gov.za
• Fort Beaufort: No 528 Alice Road, Old Teba Building, Fort Beaufort, 5720
  Email: Jobs-ECFOB@labour.gov.za
• Cradock: 73 Frere Street, Cradock, 5880
  Email: JobsECCRD@labour.gov.za
• Graaf-Reinet: 63 Church Street, Graaf-Reinet, 6280
  Email: JobsECGRN@labour.gov.za
• Mthatha: No. 8, Cnr Maderia and Elliot Street, Mthatha, 5100
  Email: Jobs–ECUTT@labour.gov.za
• East London: 10 Cnr Oxford and Hill Street, IG Building, East London, 5201
  Email: Jobs–ECELN@labour.gov.za
• Kariega: 15A Chase Street, Kariega, 6230
  Email: JobsECUHT@labour.gov.za
• Mdantsane: No.1 Mazaule Street, NU1, Mdantsane, 5219
  Email: Jobs–ECMDS@labour.gov.za
• Komani: 10 Robinson Road, Komani, 5320
  Email: JobsECQTN@labour.gov.za
• Makhanda: 20 High Street, Makhanda, 6140
  Email: JobsECGTN@labour.gov.za
• Lusikisiki: Stanford and Jacaranda Streets, Lusikisiki, 4820
  Email: Jobs-ECLSS@labour.gov.za
• Nqanqarhu: 1 Royal Road, Nqanqarhu, 5480
  Email: JobsECMCR@labour.gov.za
• Maletswai: 80b Somerset Street, Maletswai, 9750
  Email: JobsECALN@labour.gov.za
• Qonce: 41 Arthur Street, Qonce, 5600
  Email: Jobs-ECKWT@labour.gov.za

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