• Posted on
  • by

Client Service Officer Vacancies – Quality Assurance X47

Job Overview

The Client Service Officer vacancies (Quality Assurance) are offered by the Department of Employment and Labour. These positions provide an excellent opportunity for students and graduates to start a career in the public sector, gaining exposure to unemployment insurance operations, client service, and administrative processes.

Position Details – Client Service Officer Vacancies

  • Salary: R269 499 per annum
  • Department : Department of Employment and Labour.
  • Job Title: Quality Assurance
  • Closing Date: 12 December 2025 (Walk-in: 16:00 | Online: 23:59)
  • Location: Various Labour Centres and Satellite Offices in Eastern Cape

Available posts: 47

  • Labour Centre: Butterworth
    • Centane Satellite Office (Ref: HR4/4/9/01)
    • Idutywa Satellite Office (Ref: HR4/4/9/02)
    • Nqamakwe Satellite Office (Ref: HR4/4/9/03)
    • Tsomo Satellite Office (Ref: HR4/4/9/04)
    • Willowavale Satellite Office (Ref: HR4/4/9/05)
  • Labour Centre: Cradock
    • Cradock Main Office (Ref: HR4/4/9/06)
    • Somerset East Satellite Office (Ref: HR4/4/9/07)
  • Labour Centre: East London
    • EL IDZ Satellite Office (Ref: HR4/4/9/08)
  • Labour Centre: eMaxesibeni
    • Matatiele Satellite Office (Ref: HR4/4/9/09)
    • Mount Frere Satellite Office (Ref: HR4/4/9/10)
    • Ntabankulu Satellite Office (Ref: HR4/4/9/11)
  • Labour Centre: Fort Beaufort
    • Adelaide Satellite Office (Ref: HR4/4/9/12)
    • Alice Satellite Office (Ref: HR4/4/9/13)
  • Labour Centre: Graaf-Reinet
    • Main Office (Ref: HR4/4/9/14)
    • Middelburg Satellite Office (Ref: HR4/4/9/15)
    • Willowmore Satellite Office (Ref: HR4/4/9/16)
  • Labour Centre: Kariega
    • Joubertina Satellite Office (Ref: HR4/4/9/17)
    • Louterwater Satellite Office (Ref: HR4/4/9/18)
    • Misgund Satellite Office (Ref: HR4/4/9/19)
    • Hankey Satellite Office (Ref: HR4/4/9/20)
    • Patensie Satellite Office (Ref: HR4/4/9/21)
    • Jeffreysbay Satellite Office (Ref: HR4/4/9/22)
    • Humansdorp Satellite Office (Ref: HR4/4/9/23)
  • Labour Centre: Komani
    • Main Office (Ref: HR4/4/9/24, 2 Posts)
    • Cala Satellite Office (Ref: HR4/4/9/25)
    • Lady Frere Satellite Office (Ref: HR4/4/9/27)
  • Labour Centre: Lusikisiki
    • Bizana Satellite Office (Ref: HR4/4/9/29)
    • Flagstaff Satellite Office (Ref: HR4/4/9/30)
    • Port St Johns Satellite Office (Ref: HR4/4/9/31)
  • Labour Centre: Makhanda
    • Main Office (Ref: HR4/4/9/32)
    • Port Alfred Satellite Office (Ref: HR4/4/9/33)
  • Labour Centre: Maletswai
    • Main Office (Ref: HR4/4/9/34)
    • Barkly East Satellite Office (Ref: HR4/4/9/35)
    • Sterkspruit Satellite Office (Ref: HR4/4/9/36)
  • Labour Centre: Mdantsane
    • Main Office (Ref: HR4/4/9/37, 2 Posts)
  • Labour Centre: Mthatha
    • Mqanduli Satellite Office (Ref: HR4/4/9/40, 2 Posts)
    • Libode Satellite Office (Ref: HR4/4/9/41)
    • Nqeleni Satellite Office (Ref: HR4/4/9/42)
  • Labour Centre: Nqanqarhu
    • Elliot Satellite Office (Ref: HR4/4/9/43)
    • Mount Fletcher Satellite Office (Ref: HR4/4/9/44)
    • Tsolo Satellite Office (Ref: HR4/4/9/45)
    • Ugie Satellite Office (Ref: HR4/4/9/46)
  • Labour Centre: Qonce
    • Sutterheim Satellite Office (Ref: HR4/4/9/47)
    • Peddie Satellite Office (Ref: HR4/4/9/48)

Minimum Requirements

  • Grade 12 / Senior Certificate
  • No prior work experience required

Knowledge:

  • Unemployment Insurance Act & Regulations
  • Unemployment Insurance Contributions Act
  • PFMA & Treasury Regulations
  • POPIA & UIF Policies
  • Batho Pele Principles & Departmental Procedures

Skills Required

Applicants for these Client Service Officer vacancies should have:

  • Interpersonal skills and telephone etiquette
  • Interviewing and communication (verbal & written)
  • Computer literacy & operational systems knowledge
  • Analytical and problem-solving skills
  • Time management & conflict management

Key Duties

The main duties for these Client Service Officer vacancies include:

  • Provide client screening services
  • Process UIF benefit applications
  • Register payment continuation forms
  • Perform administrative functions
  • Deliver excellent customer service at all times

Important Notes

  • Attach Z83 application form and CV in one PDF. Download Z83 Form Here
  • Include the correct job title and reference number in the email subject line
  • JPEG applications will not be accepted

How to Apply

Hand Deliver or Email Applications To:

Thank you for visiting EGATE CAREERS. Always visit for more opportunities

Join Our WhatsApp Channel