Toys R Us : Business Systems and Integration Analyst Jobs
Job Overview
Toys R Us and Babies R Us South Africa are looking for a Business Systems and Integration Analyst to join their IT department in Durban, KwaZulu-Natal. This permanent position offers a chance to grow in a global retail brand known for innovation and excellent customer experiences.
As a Business Systems and Integration Analyst, you’ll support IT operations, streamline system integrations, and help improve digital processes across multiple platforms.
Position Details
- Company: Toys R Us and Babies R Us South Africa
- Department: IT
- Position: Business Systems Integration Analyst
- Industry: Retail
- Location: Durban, KwaZulu-Natal
- Type: Permanent
- Closing Date: 09 November 2025
Minimum Requirements
Applicants for the Business Systems and Integration Analyst position should have:
- A Bachelor’s degree or diploma in Computer Science, Information Systems, or a related field.
- 0–2 years of relevant experience in IT or business systems (internships accepted).
- A strong foundation in SQL, Excel, and Business Intelligence tools.
- Knowledge of automation, data integrations, and enterprise systems.
- Familiarity with Microsoft 365, Power Platform, or BI tools is beneficial.
- Excellent written and verbal communication skills.
- Willingness to travel to stores and regional offices.
Knowledge & Skills Required
- Analytical and problem-solving mindset.
- Ability to map and document IT systems and workflows.
- Experience with ERP systems like Retail Directions or ecommerce platforms such as Magento.
- Skills in Power BI, PowerApps, and Power Automate.
- Strong attention to detail and time management.
- Collaborative spirit with eagerness to learn and develop in a retail IT environment.
Key Duties and Responsibilities
As a Business Systems and Integration Analyst, your main responsibilities will include:
- Documenting IT systems and business processes using ITGlue and SharePoint.
- Creating dashboards and performance reports in Qlik Sense and Power BI.
- Building and supporting automation workflows through PowerApps and Power Automate.
- Managing system integrations across ERP, POS, and ecommerce platforms.
- Supporting software rollouts, testing, and training sessions.
- Participating in after-hours standby schedules for technical support.
- Traveling to stores within South Africa and neighboring countries for training and implementation.
Important Notes
- Standby support participation is required (evenings and weekends).
- Two mandatory onsite Saturdays per month (8:00 am – 2:00 pm).
- Regular travel is required for store and regional system support.
- These tasks form part of standard job expectations and are not eligible for additional allowances.
Why Apply
Choosing a career as a Business Systems and Integration Analyst with Toys R Us and Babies R Us South Africa means joining an international brand that values creativity and technology. You will gain:
- Exposure to enterprise-level IT systems and integrations.
- Hands-on experience in digital transformation projects.
- Career growth in retail technology and innovation.
- A collaborative work environment that values your ideas and development.
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