Apply for Call Centre Learnerships 2026 at OUTsurance
The Call Centre Learnerships 2026 are now open for unemployed South African youth who are eager to gain practical workplace experience in the insurance and financial services industry. OUTsurance is offering a 12-month Call Centre Learnerships Programme in Centurion, Gauteng, designed to equip graduates with valuable customer service, communication, and call centre skills while earning a monthly stipend. The Call Centre Learnerships 2026 combine structured workplace training with practical experience, allowing successful learners to develop industry-relevant skills in a supportive and professional environment.
Position Details
- Position: Call Centre Learner
- Company: OUTsurance
- Programme: Call Centre Learnership
- Duration: 12 Months
- Job Type: Learnership (Fixed-Term)
- Location: Centurion, Gauteng
- Industry: Insurance / Financial Services
- FAIS Classification: Non-Financial Advice Giving Role
- Closing Date: Not Specified
Requirements
To qualify for the Call Centre Learnerships, applicants should have:
- South African citizenship
- Be between 18 and 35 years of age
- Completed Grade 12 (Matric)
- Bachelor’s Degree or an equivalent NQF qualification
- Computer literacy (MS Office)
- Be unemployed for the past six months
- Must not have participated in a previous INSETA Learnership
- Passion for customer service and the insurance industry
Skills Required
To qualify for the Call Centre Learnerships, applicants should demonstrate:
- Strong interpersonal skills
- Excellent communication skills
- Ability to build relationships
- Initiative and self-motivation
- Ability to multitask
- Ability to work under pressure
- Adaptability and willingness to learn
- Basic computer literacy
- Professional attitude
Key Responsibilities
Successful learners will:
- Participate in a structured 12-month learnership programme
- Gain practical experience in a call centre environment
- Develop customer service and communication skills
- Support customer interactions professionally
- Complete all required workplace learning activities and assessments
- Follow company policies and procedures
- Build knowledge of the insurance and financial services industry
- Develop workplace readiness and professional skills
Why Apply
- Receive a monthly stipend during the programme
- Gain valuable workplace experience
- Learn from one of South Africa’s leading insurance companies
- Build customer service and call centre skills
- Improve employability in the financial services sector
- Receive structured mentoring and workplace training
- Excellent career development opportunity for unemployed graduates
Important Notes
- This is a 12-month learnership programme and not a permanent employment contract.
- Applicants must have been unemployed for at least six months before applying.
- Applicants must not have previously participated in an INSETA Learnership.
- Candidates must be between the ages of 18 and 35 years.
- Preference will be given in line with OUTsurance’s Employment Equity objectives.
- Persons with disabilities are encouraged to apply.
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