Apply For Customer Support Learnerships 2026 at Mukuru
The Customer Support Learnerships 2026 at Mukuru offer a great opportunity for individuals who want to gain practical experience in customer service. This programme is designed to help learners develop real workplace skills while working in a fast-growing fintech environment.Through the Customer Support Learnerships 2026, you will work with real customers, handle queries, and build strong communication skills. This is not just training but a hands-on learning experience that prepares you for future career opportunities.
Position Details
- Company: Mukuru
- Programme: Customer Support Learnerships 2026
- Locations: Johannesburg, Pretoria, Cape Town
- Job Type: Contract / Learnership
- Industry: Customer Support / Fintech
- Closing Date : Not Specified
Requirements
- Grade 12 (or equivalent qualification)
- Good communication skills in English
- Ability to speak one of the following:
- Chewa
- Mozambican Portuguese
- Mandarin
- Bengali
- Sotho
- Bemba
- Shona
- Urdu
- Basic computer skills
- Passion for customer service
Skills Required
The Customer Support Learnerships 2026 will help you develop important workplace skills such as:
- Strong communication and listening skills
- Problem-solving abilities
- Time management and multitasking
- Understanding customer needs
- Basic knowledge of compliance processes like FICA
- Ability to work under pressure
Key Responsibilities
As part of the Customer Support Learnerships 2026, your duties will include:
- Assisting customers through calls and digital channels
- Helping customers create and manage money transfer orders
- Providing clear information about Mukuru services
- Identifying customer needs and offering the right solutions
- Escalating queries when required and following up
- Supporting account creation and onboarding
- Managing customer interactions from start to finish
Why Apply
The Customer Support Learnerships 2026 offer more than just training. Benefits include:
- Real work experience in customer service
- Development of professional communication skills
- Exposure to the fintech industry
- Opportunity to work with diverse customers
- Improved confidence and workplace readiness
Important Notes
- You are encouraged to apply even if you meet most of the requirements
- Include a short motivation explaining how you will add value
- For remote roles, ensure stable internet and a suitable work environment
- If you do not receive feedback within two weeks, consider your application unsuccessful
- Appointments will follow Mukuru’s diversity and inclusion plans
Click Here To Apply
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