Apply For Customer Service Representative Jobs At Tracker

Customer Service Representative Jobs at Tracker offer an excellent opportunity for individuals who enjoy providing customer support, handling administrative tasks, and building strong client relationships. These positions are ideal for candidates with excellent communication skills, strong organisational abilities, and a customer-focused approach. Successful candidates for the Customer Service Representative Jobs will process sales contracts, assist with client enquiries, coordinate fitment appointments, provide administrative support, and ensure customers receive efficient and professional service.

Position Details

  • Company: Tracker
  • Job Title: Customer Service Representative
  • Reference Number: track_001720
  • Employment Type: Permanent
  • Industry: IT & Internet
  • Department: Customer Service
  • Location: Randburg, Gauteng
  • Salary: Market Related
  • Closing Date: 30 July 2026

Requirements

Applicants for the Customer Service Representative Jobs should have:

  • Grade 12 (Matric)
  • Up to 2 years of administrative experience (advantageous)
  • Proficiency in Microsoft Office and Outlook
  • Good communication and interpersonal skills
  • Strong organisational and administrative abilities
  • Excellent customer service skills
  • Ability to manage multiple tasks effectively
  • Attention to detail

Skills Required

Successful candidates for the Customer Service Representative Jobs should demonstrate:

  • Customer service
  • Administrative support
  • Communication skills
  • Client relationship management
  • Telephone etiquette
  • Microsoft Office
  • Data capturing
  • Problem-solving
  • Time management
  • Organisational skills
  • Attention to detail
  • Teamwork
  • Sales support
  • Query resolution

Key Responsibilities

Successful candidates for the Customer Service Representative Jobs will:

  • Process sales contracts received from clients and sales consultants
  • Follow up on contracts submitted by brokers, dealers, fitment centres, and sales consultants
  • Coordinate and monitor vehicle fitment appointments
  • Prepare and provide reports and statistics to relevant stakeholders
  • Investigate and resolve customer queries by liaising with the appropriate departments
  • Ensure lead sources and pricing information are captured accurately
  • Issue insurance certificates to customers
  • Handle incoming telephone enquiries professionally
  • Build and maintain relationships with brokers, dealers, fitment centres, corporate clients, and internal teams
  • Deliver excellent service to both new and existing customers while protecting the interests of the company and its clients

Why Apply

Joining Tracker offers you the opportunity to:

  • Build a career with a leading technology and vehicle tracking company
  • Gain valuable customer service and sales support experience
  • Develop administrative and client relationship management skills
  • Work in a professional and collaborative environment
  • Enhance your knowledge of customer service operations
  • Access long-term career growth opportunities

Important Notes

  • Closing Date: 30 July 2026
  • Position based in Randburg, Gauteng.
  • Grade 12 (Matric) is required.
  • Previous administrative experience will be advantageous.
  • If you do not receive feedback within 4 weeks, please consider your application unsuccessful.

Click Here To Apply

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