Apply for Customer Care Learnerships At Givaudan
The Customer Care Learnerships at Givaudan offers an excellent chance for individuals who are interested in customer service, order management, and business operations. Based in Johannesburg, this on-site learning opportunity is ideal for candidates who want to gain practical workplace experience while developing skills in customer relationship management, sales order processing, and supply chain coordination. Successful candidates for the Customer Care Learnerships will work closely with customers, sales teams, and operational departments to ensure orders are processed efficiently and customer expectations are met.
Position Details
- Job Title: Customer Care Learner
- Company: Givaudan
- Job Type: Learnership
- Location: Johannesburg, South Africa
- Category: Manufacturing, Operations, Engineering
- Work Arrangement: On-site
- Job ID: 119006
- Closing Date: Not Specified
Requirements
To qualify for the Customer Care Learnerships, applicants should have:
- Grade 12 / Matric qualification
- Post-school qualification or tertiary studies will be advantageous
- 1–2 years customer-facing experience preferred
- Good communication and interpersonal skills
- Basic Microsoft Office proficiency
- Customer service orientation
- Ability to work in a team environment
- Good organisational and administrative skills
- Attention to detail and accuracy
Skills Required
Applicants for Customer Care Learnerships should demonstrate:
- Customer relationship management skills
- Communication skills
- Problem-solving abilities
- Time management skills
- Order processing and administration skills
- Microsoft Office proficiency
- Negotiation skills
- Inventory management awareness
- Customer service excellence
- Attention to detail
- Teamwork and collaboration
- Ability to manage multiple priorities
Key Responsibilities
- Process customer sales orders from receipt through to shipment
- Provide support to assigned customers and affiliates
- Communicate daily with customers, operations teams, and sales departments
- Ensure customer order procedures and requirements are followed
- Analyse customer schedules and prioritise orders accordingly
- Resolve customer issues and complaints professionally
- Confirm pricing, stock availability, and shipment dates
- Coordinate transportation and shipping arrangements
- Prepare invoices, debit notes, credit notes, and customer returns
- Ensure orders are dispatched and delivered on time
- Coordinate with planning teams regarding stock availability and demand planning
- Maintain accurate customer records and account information
- Support team members and provide account coverage when required
- Identify opportunities to improve customer service processes
Why Apply
- Gain practical customer service and business operations experience
- Exposure to customer care, supply chain, and order management functions
- Work for a globally recognised company
- Develop professional communication and administration skills
- Learn from experienced industry professionals
- Opportunity to build a career in customer service and operations
Important Notes
- Position based in Johannesburg
- On-site work environment
- Previous customer-facing experience will be advantageous
- Preference may be given in line with the company’s Employment Equity Plan
- Only shortlisted candidates will be contacted
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