Apply For Customer Service Learnerships At Forvis Mazars
Customer Service Learnerships at Forvis Mazars provide an excellent opportunity for unemployed young South Africans who are looking to gain practical workplace experience while earning a nationally recognised qualification. These learnerships are ideal for motivated individuals who are passionate about customer service, digital skills, and professional development. Successful candidates for the Certificate in Customer Service Learnerships will complete structured theoretical training and practical workplace experience, developing the communication, customer service, and technology skills required to succeed in a professional services environment.
Position Details
- Company: Forvis Mazars
- Job Title: Certificate in Customer Service Learnership
- Reference Number: MAZ260508-1
- Job Type: Learnership Contract
- Industry: Professional Services
- Department: Forvis Mazars Institute of Development
- Location: Century City, Cape Town, Western Cape
- Workplace Type: On-site
- Closing Date: 13 July 2026
Requirements
To qualify for the Customer Service Learnerships, applicants should have:
- Grade 12 (Matric)
- Be currently unemployed
- Basic computer literacy
- Interest in customer service and technology-enabled work environments
- Ability to commit to the full duration of the learnership
Skills Required
Applicants should demonstrate:
- Customer service skills
- Communication skills
- Computer literacy
- Digital skills
- Interpersonal skills
- Teamwork
- Time management
- Professionalism
- Attention to detail
- Problem-solving skills
- Reliability
- Confidentiality
Key Responsibilities
- Participate in all classroom training and workplace learning activities
- Complete assessments throughout the learnership programme
- Deliver professional and efficient customer service
- Communicate effectively with customers, colleagues, and supervisors
- Use computer systems and digital tools to support customer service
- Capture and maintain accurate customer information
- Respond to customer queries promptly and professionally
- Follow organisational policies and service standards
- Demonstrate professionalism, punctuality, and reliability
- Maintain confidentiality and comply with data protection requirements
Why Apply
- Obtain a nationally recognised Customer Service qualification
- Gain valuable workplace experience
- Develop customer service and digital skills
- Improve your employability
- Receive structured workplace training and mentorship
- Build experience within a leading professional services organisation
- Strengthen communication and workplace readiness skills
Important Notes
- Closing Date: 13 July 2026
- Position is based in Century City, Cape Town
- Applicants must be unemployed
- Applicants must be able to commit to the full learnership programme
- Basic computer literacy is required