Apply for Junior IT Support Technician Jobs 2026 at GALXBOY
The Junior IT Support Technician Jobs are now open for skilled and motivated individuals who want to build a career in information technology and technical support. GALXBOY is offering Junior IT Support Technician Jobs in Johannesburg, Gauteng for candidates who are passionate about troubleshooting technology issues, supporting users and maintaining IT systems. The Junior IT Support Technician Jobs focus on end-user support, hardware and software maintenance, network troubleshooting, IT security and system administration to ensure smooth day-to-day business operations.
Position Details
- Position: Junior IT Support Technician
- Company: GALXBOY
- Division: IT
- Job Type: Permanent
- Location: Johannesburg, Gauteng
- Industry: Retail / Information Technology
- Closing Date: 30 June 2026
Requirements
To qualify for the Junior IT Support Technician Jobs, applicants should have:
- Grade 12 / Matric Certificate
- Diploma in Information Technology or equivalent qualification
- Previous experience as an IT Support Technician or similar role
- Knowledge of Windows and macOS operating systems
- Understanding of networking principles including TCP/IP, DNS, DHCP and VPN
- Familiarity with Active Directory and Microsoft Office 365
- Basic server administration knowledge
- Understanding of IT service management and helpdesk systems
Skills Required
To qualify for the Junior IT Support Technician Jobs, applicants should demonstrate:
- Technical troubleshooting skills
- Customer service skills
- Communication skills
- Problem-solving abilities
- Attention to detail
- Network support knowledge
- Hardware and software support skills
- Documentation and reporting abilities
- Time management skills
- Ability to work independently and within a team
Key Responsibilities
Technical Support
- Provide technical assistance to end-users via phone, email and in person
- Troubleshoot hardware, software and peripheral device issues
- Respond to IT support requests and escalate issues when necessary
System and Software Management
- Install, configure and maintain computer systems and software
- Assist with software updates and application installations
- Manage software licences and ensure compliance
Network Support
- Assist in maintaining LAN, WAN and Wi-Fi infrastructure
- Troubleshoot connectivity and network-related issues
- Support network security and access controls
Hardware Management
- Set up new workstations, laptops and IT equipment
- Maintain hardware inventory records
- Diagnose hardware failures and coordinate repairs
Data and Security Management
- Support data backup and recovery procedures
- Implement antivirus, firewall and security updates
- Promote cybersecurity awareness among users
Documentation and User Support
- Document technical issues and solutions
- Maintain system and network records
- Provide IT training and support to employees
- Assist with onboarding new staff and setting up user accounts
Why Apply
- Opportunity to work for a leading South African fashion brand
- Permanent employment opportunity
- Exposure to enterprise IT systems and infrastructure
- Hands-on experience with networking and cybersecurity
- Career growth within the IT field
- Dynamic and technology-driven work environment
Important Notes
- Applications close on 30 June 2026
- Based in Johannesburg, Gauteng
- Applicants should have a Diploma in IT or equivalent qualification
- Previous IT support experience is advantageous
- Only shortlisted candidates will be contacted