Customer Documents Administrator Jobs At Old Mutual
Customer Documents Administrator Jobs at Old Mutual provide an excellent opportunity for individuals who are interested in administration, customer service, and office support within the financial services industry. Customer Documents Administrator Jobs are ideal for candidates who have strong communication skills, attention to detail, and the ability to assist with customer queries and administrative processes in a professional environment. Customer Documents Administrator Jobs also offer valuable exposure to customer relationship management, document handling, and operational support within one of South Africa’s leading financial services companies. Successful candidates will work at the Pinelands branch and will assist with customer support, data capturing, document preparation, CRM updates, operational compliance, and general administrative duties while ensuring excellent customer service delivery.
Position Details
- Job Title: Customer Documents Administrator (Talent Pool)
- Company: Old Mutual
- Employment Type: Full-Time
- Work Model: Hybrid
- Location: Pinelands, Western Cape
- Industry: Financial Services
- Closing Date: 30 May 2026
Requirements
To qualify for Customer Documents Administrator Jobs, applicants must meet the following requirements:
- Matric / Grade 12 qualification
- 1–3 years relevant working experience
- Good communication and interpersonal skills
- Computer literacy and administrative abilities
- Customer service experience will be advantageous
- Ability to work professionally with customers and documents
- Good organisational and planning skills
- Ability to work accurately under pressure
Skills Required
Candidates applying for Customer Documents Administrator Jobs should possess the following skills and competencies:
- Customer service skills
- Administrative and data capturing skills
- Communication skills
- CRM knowledge
- Attention to detail
- Relationship-building abilities
- Time management skills
- Problem-solving abilities
- Call management skills
- Teamwork and interpersonal skills
Key Responsibilities
Customer Documents Administrator Jobs duties include the following:
- Capture and manage customer information within CRM systems
- Provide customer service and administrative support
- Assist customers with queries and product information
- Prepare and organise documents using company templates
- Perform photocopying, filing, and document collation duties
- Receive and assist visitors professionally
- Support the arrangement of meetings and business events
- Maintain operational compliance with company procedures
- Build and maintain positive customer relationships
- Participate in training and development activities
Why Apply
Customer Documents Administrator Jobs at Old Mutual provide candidates with valuable experience within the financial services and administration sector.
Benefits Include:
- Opportunity to work for a leading financial services company
- Hybrid working environment
- Professional administrative experience
- Exposure to customer relationship management systems
- Skills development and training opportunities
- Customer service and office support experience
Important Notes
- Appointments will be made according to Old Mutual’s Employment Equity Plan
- Only shortlisted candidates may be contacted
- Applicants should ensure all information submitted is accurate
- Late applications may not be considered
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