Trainee Call Centre Agent Jobs At Old Mutual -Apply Today
Trainee Call Centre Agent Jobs are now available for individuals who want to build a successful career in the financial services and customer service industry. Old Mutual is offering an exciting opportunity for both entry-level candidates and experienced professionals. If you enjoy speaking to people, solving problems, and working in a target-driven environment, then Trainee Call Centre Agent Jobs Pinelands could be the perfect fit for you. This role focuses on helping customers understand financial products while building strong relationships over the phone.
Position Details
- Job Title: Trainee Call Centre Agent Jobs Pinelands
- Location: Pinelands, Cape town
- Company: Old Mutual
- Job Type: Full-time
- Experience Level: Entry-level
- Closing Date: 02 September 2026
Requirements
To apply for Trainee Call Centre Agent Jobs, candidates must meet the following:
- Matric / Grade 12 qualification
- 6–12 months outbound call centre or retail sales experience
- Previous financial services experience is an advantage
- Clear criminal and credit record
- Basic computer literacy (MS Office)
- Strong verbal and written communication skills
Skills Required
Candidates applying for Trainee Call Centre Agent Jobs should have:
- Strong customer service skills
- Ability to identify sales opportunities
- Good communication and listening skills
- Confidence in handling customer queries
- Ability to manage customer relationships
- Basic data management and computer skills
- Strong time management abilities
- Resilience and a positive attitude
Key Responsibilities
As part of Trainee Call Centre Agent Jobs , your responsibilities will include:
- Contacting new and existing clients telephonically
- Marketing and selling financial products
- Understanding customer needs and offering suitable solutions
- Maintaining high levels of customer service
- Managing your daily tasks and time effectively
- Building long-term client relationships
- Meeting and exceeding sales targets
Why Apply
Here’s why you should consider Trainee Call Centre Agent Jobs at Old Mutual:
- Gain valuable call centre and sales experience
- Access professional training and development
- Opportunity to grow within a leading financial company
- Earn based on your performance and effort
- Work in a supportive and diverse environment
- Build a long-term career in financial services
Important Notes
- Preference will be given according to Employment Equity guidelines
- Only shortlisted candidates will be contacted
- Ensure all information provided is correct
- Late applications may not be accepted
- Role requires working in a target-driven environment
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